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Columbus marketing playbook: "I'm a freelance graphic designer... will AI replace me?"

A practical perspective on staying valuable as a creative marketer by strengthening the judgment, relationships, and strategic thinking AI cannot replace.

Andy Milligan Andy MilliganFounder of MMG Studio and CMO

A practical perspective on staying valuable as a creative marketer by strengthening the judgment, relationships, and strategic thinking AI cannot replace.

What this playbook covers

This resource distills the practical decisions behind the video into a guide you can adapt to your own audience, offer, and working constraints.

Separate production from judgment

AI can accelerate drafts and production tasks, but clients still need someone to understand the brief, make tradeoffs, protect brand consistency, and decide what good looks like.

Move closer to the business problem

Creative work becomes harder to replace when it connects to audience insight, positioning, conversion, and the decisions a client is trying to make.

Show how you think

Make your process visible through case studies, rationale, and useful observations. Evidence of judgment gives prospective clients a reason to choose you over a generic output.

Put it into practice

  • Update one portfolio example to explain the business problem, creative decision, and outcome behind the work, not just the final asset.

Keep learning

Explore more Columbus Marketing resources for more practical field notes.

Join a peer conversation at an upcoming Columbus Marketing event.

See more marketing strategy work from MMG Studio.

For additional context, explore MMG Studio.

Watch the source video

Watch the full recording on YouTube. The transcript is stored separately in the YouTube source field for reference.

Read the video transcript

Kind: captions Language: en Andy, my friend is a freelance product photographer for makeup and is finding less work as companies and agencies use agentic AI image generation to create the kinds of images she has been creating through her studio photography and using Photoshop. For example, shooting the product on white than remixing it with in different context with AI. What should she do? This is a really interesting one. And I've had different takes on AI replacing certain industries, especially in creative. And it's funny, I listened to an Alex Horoszi quip where he had a web design agency owner come up and say almost the exact same thing, like, "Hey, Alex, what should we do? Our industry is at significant risk of being interrupted by AI. How should we prepare for this?" And while Photoshop design and mockup design is obviously a different industry than web itself, you kind of have to take a step back out and view the market on its whole. There are certain industries in which they will never be using AI tools to replace the work that they hire agencies for. regulated industries like healthcare, finance, things like that. They will always be looking for experts and they would never consider taking that in-house no matter how significant the cost savings are. It's not even the same discussion or conversation. Secondly, if your friend is a freelance product photographer and has been doing this her way for a long time, she has multiple clients, she's kind of an authority in her space, when I read a question like this, I think, wow, she is the one at the prime beneficiary now that her cost of production has gone down so much. It's interesting for me to hear her lens on it that she's scared of these tools when in actuality I'm excited for her because all the first thing I think is wow her job just got so much easier. If you're in a position where you have done this for a long time manually, people will be coming to you and asking for your opinion on how they should be using the tools. You become the thought leader and if you're adopting these tools and not scared of them, you can be the prime beneficiary, not the ones who are using it to replace you. I've also found a lot of value in taking on the mindset that how can I use my new advantage of the tools and pass that along to my clients rather than fearing the fact that they'll replace me completely. How can you use them to make yourself so valuable that people will now pay more and view you as more valuable they ever could trying to replace you with the tools? That's like the first exercise that every creative, every marketer should do is okay, how can I actually try and replace myself out of the technical side of my job? This takes a lot of focus and it's hard, especially as a creative myself, having to marry myself with outcomes rather than process. Believe me, I would love to sit in Figma all day, be creative, and I would get really fulfilled by doing that. But at the end of the day, it doesn't pass on value to the economy, to our clients, and if I'm not using the tools in a way that passes value onto our clients, then they shouldn't be paying me. That's just the way the world works. So, a combination of gravitating towards niches where replacement is slower and using the tools, wielding the sword in a way that actually moves you forward is a great mindset to